ClearPurpose

SDG Games’ Minimal Viable Product

One of the key elements of the Lean Startup movement is quickly getting a “minimal viable product” (or MVP) into the hands of customers and learning whether or not your hypotheses about customers, problems, and your value proposition are correct. The MVP is really just the first in a number of iterations as you learn and adjust on the road to a successful market launch.

The most important hypotheses for a startup business are those dealing with the customer and the value proposition. Do you understand the customers and their needs, and does your product or service (and the way you are delivering it) meet those needs in a compelling way? While the customer discovery process can give you some level of confidence, you won’t really know until you put a product in the hands of a customer.

The minimal viable product is the fastest, cheapest form of your product that clearly communicates the core of your value proposition. This isn’t the product that you’ve dreamed of. It’s not beautiful. It doesn’t have all the features that you’ve imagined. In fact, LinkedIn founder Reid Hoffman famously said “If you are not embarrassed by the first version of your product, you launched too late.”

Read the full article linked here to learn more about MVPs, Validated Learning, and SDG Games’ MVP.

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SDG Games Business Strategy

For the past several weeks we’ve been walking down the startup strategy path for SDG Games, a new business concept that has grown out of my desire to learn more about Biblical geography. The initial business concept was captured in a startup strategy strawman. We identified and then further developed an initial target customer persona. We captured our value proposition and validated a level of problem-solution fit. Now, we are far enough into the journey to develop an initial hypothesis for a business strategy.

What is a business strategy and how do you develop one?

Read the full article to find out how I approached it for SDG Games.

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SDG Games Value Proposition

Over the past few articles we have developed a better understanding of our target customer. While SDG Games products likely will appeal to a very broad audience of Christian families, we’ve decided to focus first on the busy homeschooling Christian mom who wants to integrate faith, learning, and fun for her family. In this article, we explore whether we have a value proposition that fits that mom’s desires. In other words, do we have Problem-Solution Fit?

Read the full story here.

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Book Brief: The Physics of Business Growth

The Physics of Business Growth introduces a new approach to business growth for mature businesses. That approach effectively combines the principles of Lean Startup with portfolio management. It counters the traditional approach of betting on one potential home run and instead starting with many ideas, testing the hypotheses behind each, and then managing a portfolio of potential growth drivers.

Read the full review here.

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Customer Discovery for SDG Games

A couple of weeks ago I shared with you the Customer Profile I’d developed for the initial target customer persona for SDG Games. Kelly Jo is a (fictional) homeschooling mom with a couple of kids. I developed some hypotheses about the jobs, pains, and gains for this persona. How could I test these hypotheses?

Steve Blank says that the number one goal of customer discovery is “turning the founders’ initial hypotheses about their market and customers into facts.” And the phrase he’s famous for saying in how to do customer discovery is “get out of the building.” Customer discovery is all about spending time with potential customers to deeply understand how they live and work so that your offers truly fit their needs.

For customer discovery to test my hypotheses for SDG Games, I pursued three approaches: an online survey, interviews, and participating in Facebook groups.

Read the full article here to see how each approach worked and what I learned.

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Escaping the Comfort Trap

I started my career as a software engineer — you know the type that cranks out code in a quiet place away from people. I moved onto strategy roles — isolated in the ivory tower far from the company’s front lines. So perhaps it’s not surprising that early in my entrepreneurial journey my solo startups suffered from a lack of customer engagement.

Building things is my comfort zone and interacting with strangers was well outside that comfort zone. I could always find more to build, so I “never had time” to actually talk to people. That was a problem. In fact, it could be a fatal problem for a startup, if left unaddressed.

Each of us has our comfort zone. Maybe I haven’t described yours, but you know what it is. That’s where you spend all your time and you “never have time” to do the other things critical for the success of your startup. And it just might be fatal for your business.

So, how can we escape this comfort trap? How did I do it?

Once you recognize that you’re in this comfort trap, I’ve found two approaches that have worked for me. The first is to make adjustments in how you operate to force yourself out of your comfort zone. The second is to complement your strengths and preferences with a partner that can fill in your gaps.

Read the full article here.

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The SDG Games Customer Profile

One of the most important early decisions that a startup can make is who they are setting out to serve. A startup generally is built upon a key hypothesis that someone needs something. Clearly identifying that “someone” sets the stage for testing that hypothesis and eventually being very focused in marketing to the right audience.

Since a key focus for SDG Games is that our games be educational, perhaps our initial target market should be Christian Homeschooling Families. By my estimate, there’s somewhere in the range of 200,000 to 1 million Christian homeschooling households. That’s a big enough market to go after, but a focused enough market to deeply understand and target.

Identifying the target market is good, but to deeply understand the needs of this market, we need to take our thinking down to the level of the individual decision maker and how she will value what we have to offer. We start by creating a persona for our target buyer and then identify the jobs, gains, and pains that drive her decision making. We put it all together in a Customer Profile.

Of course, all of these are hypotheses which will be tested. More about that in my next article in this series.

Read the full article here.

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Book Brief: The Great Game of Business

The Great Game of Business is an enjoyable book with ideas that any manager can implement to some extent. And for the subset of businesses that look a lot like Springfield Remanufacturing Corp., the entire Great Game of Business model could drive impressive results.

My biggest issue with the book, though, is with its focus on managing a business entirely based on the financials. I appreciate the authors’ argument that if a company isn’t making money and generating cash, nothing else matters, but I still think, at least in many industries, focusing on strategy and differentiation is much more important than the authors are willing to acknowledge. 

But overall I enjoyed the book. I liked the authors’ folksy writing style. I felt like I was having a conversation with Jack Stack about his business. I really enjoy reading the stories of businesses as they work through critical moments and The Great Game of Business is full of those stories. I also like frameworks and lists that provide structure to the lessons being shared and that help make those lessons applicable to other companies. There are two main frameworks used in parallel throughout the book: a list of “Higher Laws of Business” and a set of five tools that make up the GGOB model.

Click here to read the full review.

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The SDG Games Startup Strategy Strawman

Modern startups recognize that the path from initial concept to successful launch is not a straight line. In fact, it involves almost literally going in circles.

The lean startup methodology replaces the lengthy business plan phase with a period of rapid iteration and learning. For any given hypothesis, the team builds a test, runs an experiment, evaluates the results, modifies the hypothesis, and then repeats the whole process over again until they know what is true. This is called the “build-measure-learn” loop. 

While this lean startup methodology is best understood in terms of product development, I believe that it also applies to strategy.

When I work with startups, I encourage them, very early in their life, to develop what I call the Startup Strategy Strawman

The Startup Strategy Strawman captures the key initial hypotheses behind the startup concept, with the expectation and hope that flaws will be found and the overall strategy significantly strengthened before actual business launch.

For this SDG Games startup business idea, the Startup Strategy Strawman is:

  • Problem: When most Christians read the Bible, they don’t know much about the geography being discussed, and so they lose important context in the stories that God has provided “for teaching, for reproof, for correction, and for instruction in righteousness” (2 Timothy 3:16).
  • Solution: Develop games that Christians of all ages will enjoy playing that will engrain in their minds an understanding of Biblical geography so that they will naturally envision the places and journeys involved as they read God’s Word.
  • Cash Flow: We will sell these games for a profit to Christian families.

In the spirit of lean startup and strawman proposals, please let me know your reaction to these hypotheses!

You can read the full article here.

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Who Cares About KPIs?

What good are metrics if they don’t help you make decisions?

I’m currently working with two clients on developing strategy maps to help translate their strategies into tangible plans. Identifying metrics or KPIs (key performance indicators) is an important part of the strategy mapping process. 

Like many aspects of strategic planning, coming up with a list of metrics that looks good on paper is easy, but developing a management framework that actually helps you make hard decisions takes deep understanding, research, and careful consideration.

Most financial metrics are by nature “lagging” indicators — meaning that they tell you what has already happened. Ultimately, most businesses are looking for profitable revenue growth so it is natural to track revenue, margins, and the underlying key drivers (e.g. volume, price, expenses) over time. Similarly, most companies will track key lagging indicators like customer satisfaction and churn to indicate whether or not your business is creating value for customers. These lagging KPIs can give you a good sense for how healthy your business is today, and trends in these metrics are a good indication of what the future might hold.

But what you really need are “leading” indicators — ones that predict in advance of what is coming. Even better are indicators that can help you make specific decisions to improve future customer and owner value creation.

How does that work? 

Read the full article to learn how.

Who Cares About KPIs? Read More »

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